Refund Policy

Refund Policy

Effective Date: 01/07/2025

1. Overview At Legends of Tennessee, we strive to ensure customer satisfaction with our services and products. This Refund Policy outlines the conditions under which refunds are granted, as well as the process for requesting a refund.

2. Eligibility for Refunds Refunds may be issued under the following circumstances:

• The product or service was not delivered as described.

• The product was defective or damaged upon receipt.

• The service was canceled by Legends of Tennessee.

• Other exceptional circumstances as determined by Legends of Tennessee.

3. Non-Refundable Items The following are non-refundable:

• Digital products once downloaded or accessed.

• Services that have already been rendered.

• Customized or personalized items, unless defective.

• Event tickets unless the event is canceled by Legends of Tennessee.

4. Refund Request Process To request a refund, please follow these steps:

1. Contact us at [Insert Contact Information] within [Insert Timeframe, e.g., 14 days] of purchase or issue.

2. Provide proof of purchase (e.g., receipt, order number).

3. Include a detailed description of the issue and, if applicable, photographs of defective or damaged products.

5. Refund Method Refunds will be processed using the original payment method. It may take up to 7-10 business days for the refund to reflect in your account, depending on your financial institution.

6. Exchanges In cases where a product is defective or damaged, you may opt for an exchange instead of a refund. Please contact us to arrange for the return and replacement of the item.

7. Contact Us For questions or concerns regarding this Refund Policy, please contact us at:

Legends of Tennessee
the christreeceshow@gmail.com
 

Thank you for your understanding and cooperation.